The acronym CRIP means Content Relationship Identity and Process. CRIP is a model or framework that was developed by Wilmot and Hocker as an analytical tool to be used in conflict resolution. In essence CRIP analyzes the various conflict goals people bring to a dispute.
Content goals are most familiar to lawyers because they involve fundamental rights and obligations. A typical content goal may be a dispute over money wherein one party claims damages and wants payment while the other denies and resists payment. The result is that each party is focused on the goal of compensation.
Goals are in fact one of the foundation concepts in conflict management. In order to analyze a conflict it is imperative that one breaks it down to understand the conflict. Applying it to a personal experience also makes it easier to understand a situation and then later applying it to other events.
In exploring the conflict theory CRIP breaks down into several points. It is important to note the following about goals within a conflict:
- Not all goals emerge in all disputes
- Goals overlap
- Relational and identity goals drive disputes
- Content goals rarely satisfy parties in conflict
Based on these factors we note that CRIP is used to understand conflict goals. There are five conflict stages and five escalation stages with an exploration of the different types of processes and mediation styles. Conflicts require different types of resolution process therefore, applying the correct one is imperative.
CRIP is used to decipher emotional cases. For instance each letter in the acronym is used to unearth underlining problems. Here is how it is used in reference to a dispute
- Content – This refers to the tangible things in a dispute. It is the focal point or main problem area of the dispute.
- Relationship – This refers to the make up of the relationship, all the factors and driving forces that cause the relationship to exist.
- Identity – This has to do with how the individual perceives themselves. It looks at whether the person is undermined or unimportant.
- Process – This has to do with the course or trend of the dispute. It looks at the way the dispute will be settled based on the methods applied.
It is said that Content Issues usually occur as a result of the other three issues mentioned above. Once all the issues have been unearthed and unraveled however, there can be room for closure and inner peace.
Essentially the CRIP model or framework helps one to understand disputes and to arrive at the appropriate solutions to said disputes. The solution must be the perfect match for the issue or dispute to be fully resolved.